Shipping policy
Last updated: 27.09.2026
At Epico Foods, we aim to make ordering your favourite groceries, snacks, sweets and drinks as easy as possible. We deliver across the UK, with free standard delivery available on qualifying orders.
UK Delivery
We currently deliver throughout the United Kingdom.
Free standard delivery is available on orders over £60, excluding Northern Ireland and certain remote or extended postcode areas.
Delivery Partners
We use trusted delivery partners, including Royal Mail and DHL, to deliver orders across the UK.
The courier used for your order may vary depending on the size, weight and destination of your parcel. Your delivery method and any applicable delivery charges will be shown at checkout.
Additional delivery charges may apply to:
- Northern Ireland
- Scottish Highlands and Islands
- Isle of Man
- Isle of Wight
- Isles of Scilly
- Other remote or offshore locations
The applicable delivery charge will be displayed at checkout before you complete your order.
Delivery Times
Orders are normally dispatched as soon as possible after payment has been received.
Delivery times may vary depending on your location, the size of your order and the courier service used. Estimated delivery times are provided at checkout where available.
Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to courier issues, adverse weather, peak periods or circumstances outside our control.
Order Processing
We aim to process orders promptly. Orders placed on weekends or public holidays may be processed on the next working day.
For larger or heavier orders, we may use a suitable courier service or split the order into multiple parcels where necessary.
Remote & Offshore Locations
Some UK postcodes are subject to additional delivery charges due to increased courier costs. This includes certain areas of the Scottish Highlands and Islands and offshore locations.
If an additional delivery charge applies, we will make this clear at checkout where possible.
Delivery Issues
Please ensure that your delivery address is correct when placing your order.
If your order arrives damaged, items are missing, or you experience a problem with your delivery, please contact us as soon as possible at info@epicofoods.co.uk with your order number and details of the issue.
Contact Us
If you have any questions about delivery or whether we can deliver to your postcode, please contact us:
Epico Foods
Email: info@epicofoods.co.uk